Retail Application Specialist

Do you want to be a valued member of a team helping to manage and deploy modern retail solutions across our European wide network of passenger vessels? Are you passionate about working with complex challenges, improvement initiatives and stakeholder management? If so, then you could be the newest addition to the Technology & Innovation(T&I) division in DFDS as a Retail Application Specialist.

Be part of the movement - and play your part.

About the role
DFDS is expanding its passenger network, and retail technology plays a crucial role in delivering best in class passengers experience at sea with DFDS. Your role will involve supporting both the existing retail network across our existing fleets and the new vessels joining the DFDS passenger network.

You will join the Retail Technology team within the Passenger Tribe, one of five commercial tribes in DFDS’ s T&I division.

Our Retail Technology team is composed of highly qualified, experienced, and passionate application specialists. They are dedicated to integrating you into the team and supporting you in understanding our passenger retail software (LS Retail), business operations, and team practices.

The role requires occasional travelling across Europe to implement retail solutions.

Your main responsibility in this role will be to work with the Retail Point of Sale system (LS Retail):

• Configurations of features such as stock handling, price management, and administration of Electronic Shelf Labels
• Deployments and rollouts of LS Retail in new vessels, retail outlets and restaurants.
• System upgrades (LSC)
• Collaboration and integration with a variety of other systems
• Support and administration of LS Retail.

About you

Who are we looking for?

It is an advantage if you have previously worked with Enterprise Point of Sale System in a retail environment. The knowledge of LS Retail is desirable but not mandatory.

As an application specialist at DFDS, we appreciate colleagues who strive to learn and grow. If you come with the right attitude, we will give you the tools and tasks for your further success.

Additionally, the ideal candidate has:

• Bachelor’s degree in information technology, Computer Science, or a related field.
• Strong understanding of retail processes and workflows.
• Excellent problem-solving and analytical skills.
• Knowledge of PowerShell
• Knowledge of SQL

Working at DFDS

Join the movement and grow with us.

We promote a great workplace with a diverse and vibrant community and a healthy work/life balance with flexible work arrangements. Our newly built headquarters in Copenhagen is a unique, modern workplace which received the reward Office building of the year 2023. Here, we enjoy our own game room, fitness facilities, cantina and café and a rooftop terrace with a beautiful ocean view, all just 5 minutes from the nearest train & metro station.

Be a valued member of a diverse team at DFDS and help drive change together. While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Are we a match? Then what are you waiting for? Apply Now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

If there something you need to know, we haven’t covered here, please do not hesitate to reach out to Thomas Denager at thodena@dfds.com

Please note that due to the summer holiday, the process can take longer than usual, but rest assured that we will reach out to you as soon as possible.

We look forward to hearing from you.