Junior Ad Operations and Customer Success Manager

Following rapid growth, we are looking for a Junior Ad Operations and Customer Success Manager to join our lovely team at the HQ in central Copenhagen. If you’re tech savvy, motivated and interested in working for a well-funded Scandinavian ad-tech scale up – keep reading!

ABOUT US

Adnami is a Danish-born, fast-paced scale-up within the advertising technology industry. We have become the trusted go-to solution for both publishers, media agencies and advertisers such as BMW, IKEA and Heineken when they buy digital high impact advertising.

What about our team? It’s top-notch! We are a small team with diverse backgrounds. Everyone works hard, and we trust each other because we always do what we say we will do. We’re not afraid of taking on responsibilities and helping out outside our own tasks, after all, we’re on a journey towards something huge, and everyone wants to contribute. But besides being professional and devoted – we also have a lot of fun together!

ABOUT THE ROLE

You will be supporting our clients by servicing, activating, optimizing and trouble-shooting their digital advertising campaign. You’ll aslo be working closely with sales and product development teams, to make sure we’re delivering the best possible solution to our clients; and shaping the display advertising landscape of tomorrow.

We believe this role to be a great first step into the digital advertising industry where your amazing and talented colleagues will teach you everything they know about the field.

They will turn you into a digital specialist that knows everything worth knowing in the programmatic display advertising landscape like DSPs/SSPs, header-bidding, etc.

We are simply looking for a driven, tech-savvy and social person whos keen to learn and kick-start their career!

Responsibilities:

• Manage, monitor, optimise and troubleshoot campaigns running in the Adnami platform, ensuring performance according to key performance indicators.
• Manage, monitor and optimise sites using the Adnami technology to run display banners, ensuring performance according to key performance indicators.
• Support clients by handling incoming requests from our advertisers and agencies.
• Set our clients up for success by educating them on how to use the Adnami platform, campaign set-up- and activation, campaign evaluation, technology, formats, etc. including campaign reporting and producing relevant material for Adnami Help Center.
• Working close with Sales on certain markets and clients, with proactively identify growth opportunities within the existing customer base.

ABOUT YOU

You’re a team player who’s curious and passionate, technology and digital marketing. You’re structured and positive with a solution-oriented mindset which shines through in your communication. If you have previous experience from within the field - awesome - but not a must.

• You are digitally savvy
• You are hard-working and structured
• You are curious and keen to learn about the digital advertising industry
• You have an attention to detail whilst thriving in a fast-paced environment
• You are proactive and enjoy finding solutions to complex problems
• You have proven communication and presentation skills
You are fluent in English

Additional requirements, but not a must:

• Have worked with customer service/success before
• Familiar with HubSpot
• Familiar with PowerBi
• Programmatic Buying Platforms
• Project management skills

WHY YOU SHOULD WORK WITH US

• We move fast. Things happen quickly here and everyone does a lot
• Our team is amazing and team-work is at our core
• We have big plans and with that comes great career opportunities!
• We offer competitive salaries and benefits
• We have a lot of fun together! :)

WHAT WE OFFER

• Competitive Salary + Pension.
• Lunch scheme
• Birthday Day Off
• Fast moving company where decisions is made quickly and implemented instantly.
• Flexible working environment where the results are what matters.
• Mobile Phone.
• A young and dynamic workplace.
• A lovely office in central Copenhagen
• A warm and friendly atmosphere where we work hard together but also enjoy each others company, not seldom with a drink in hand on Fridays.
  
  Our HR Martina Alvarellos, would love to have a chat with you if you find this job interesting. Please feel free to reach out to Martina on martina.alvarellos@adnami.io.
  
  About Adnami
  Adnami is a well-funded, fast-growing Danish-born technology company with a unique product and proven product-market fit. We facilitate a smooth and scalable solution for publishers to deliver high impact advertising solutions at scale for their advertisers. We have established a new standard for high impact advertising in the Nordic markets in record time, and we are now expanding rapidly into new markets.
  
  We are an equal opportunity employer, and support workforce diversity. Our aim is to ensure our workforce is diverse and inclusive and we promote these values throughout our organization. We employ, retain, promote and otherwise treat all employees and job applications according to their merit, qualifications, competence and talent. We apply this policy without any regard to any individual’s sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability.